Under the Southern Stars - Ticket Updates
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MAITLAND - 11 MARCH

CAN I ATTEND UTSS MAITLAND IF I AM UNVACCINATED?

The short answer is, YES!

You can read this for yourself under the Music Festivals heading at this website NSW.GOV.AU

MAITLAND VIP TICKET HOLDERS:

If you have a VIP ticket for Maitland, check your email inbox! All VIP ticket holders were emailed on 7 March with information they'll need for show day (be sure to check your spam folder too!).

REISSUED TICKETMASTER TICKETS:
Almost every ticket has been uploaded with Ticketmaster! We sent emails out on Feb 11th with details on how to access your new Maitland Event tickets, but we know that our emails can end up in junk / spam accounts unfortunately.

Please click this MAITLAND TICKET ACCESS link for information on how to access your tickets.

IF YOU COMPLETED THE MARCH TICKET TRANSFER FORM

This information applies to you! We have updated our Guest List to include your details. Please attend our Box Office on event day and provide the friendly staff with your valid photo ID and your original Eventbrite ticket order number.

UNABLE TO ATTEND:
If you unable to attend this event for any reason, including if you have recently tested positive for COVID or you need to isolate because someone you know has tested positive, we wish you a speedy recovery, and if you are unable to transfer your tickets to an alternative venue then we invite you to register for our next event. This event has no refund policy. Here are your available options:

1) We can transfer your tickets to an alternative venue on the tour if you cannot attend Maitland. Please complete this Change My Tickets to arrange that. Please ensure this request is submitted prior to 5pm EST, two (2) days before your current ticketed event in order to be registered and to enable UTSS staff time to ensure your request is actioned in time.

2) We can register you to receive tickets of equal value to our next UTSS Event, currently penciled in for late 2022 / early 2023. Please complete this Register Next Event form for that: this must be submitted prior to 5pm EST, March 10th, 2022

Please note that our refund request window closed at 5pm on December 15th, 2021. We advised our refund policy via emails sent to the addresses associated with ticket purchases, our website, links posted on social media and a reminder email the day prior. Please let us know via the above links if we can assist with ticket transfers or registration for our next event. Thank you.

MAITLAND - SHOW DAY - CONDITIONS OF ENTRY

General Admission ticket holders are encourage to BYI low rise, foldable camp chair. Please click this link to view MAITLAND Conditions Of Entry

EVENT UPDATES:
We will post any relevant event updates here as they become available so please check back here soon and also prior to heading off to the show!