Under the Southern Stars - Ticket Updates
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WOLLONGONG - 22ND MARCH

WHERE ARE MY TICKETS?

Information on how to redeem your reissued Ticketmaster tickets has now been emailed to our Wollongong ticket holders (Monday March 14th)If you can not locate that email, please click on this direct link and follow the prompts to redeem your tickets.

VIP tickets have been emailed directly from Ticketmaster / WIN (Monday, March 14th)

** IF YOU COMPLETED OUR 'MARCH TICKET TRANSFER' form **
You will be OK! There was a delay in requesting tickets from Ticketmaster / WIN but this has been done and you WILL have access on event day!

You should have received a copy of that transfer form as confirmation. You should still be receiving tickets, but your details have also been provided to the Box Office. Please don't worry!

UNABLE TO ATTEND

If you unable to attend this event for any reason, including if you have recently tested positive for COVID or you need to isolate because someone you know has tested positive, we wish you a speedy recovery, and if you are unable to transfer your tickets to an alternative venue then we invite you to register for our next event. This event has no refund policy. Here are your available options:

1) We can transfer your tickets to an alternative venue on the tour if you cannot attend Hastings. Please complete this Change My Tickets to arrange that. Please ensure this request is submitted prior to 5pm EST, two (2) days before your current ticketed event in order to be registered and to enable UTSS staff time to ensure your request is actioned in time.

2) We can register you to receive tickets of equal value to our next UTSS Event, currently penciled in for late 2022 / early 2023. Please complete this Register Next Event form for that: this must be submitted prior to 5pm EST, March 10th, 2022 Please note that our refund request window closed at 5pm on December 15th, 2021. We advised our refund policy via emails sent to the addresses associated with ticket purchases, our website, links posted on social media and a reminder email the day prior. Please let us know via the above links if we can assist with ticket transfers or registration for our next event. Thank you.