BRISBANE 27TH MARCH
REISSUED TICKETMASTER TICKETS:
All Eventbrite tickets requiring transferring to Ticketmaster have been uploaded! We sent emails out on March 1st with details on how to access your new Hastings Event tickets, but we know that our emails can end up in junk / spam accounts unfortunately.
If you can not locate that email, please click HERE to access the Ticketmaster page to enter your old Eventbrite order number.
UNABLE TO ACCESS TICKETS:
If you have tried to redeem your tickets through the link provided above and are unable to, please first ensure the following things that may help. (A) Access the link on a desktop browser, not a phone. (B) Log into your Eventbrite account and copy and paste the Order number.
If those things do not help, then please email us at email@example.com and include the steps you have gone through, and what the issues are. You will need to include your Eventbrite Order Number and the venue you are trying to access.
CHANGE MY TICKETS
We can still arrange to transfer your tickets to an alternative venue if required. Please complete this March Ticket Transfer form to arrange that: this must be submitted prior to 5pm EST, March 10th, 2022
PLEASE ensure that you check back on your chosen event via the Ticket Updates page 2 days before the event, so that you can obtain your ticket access details!
UNABLE TO ATTEND:
If you are unable to attend this event, there are a couple of options for you.
1) We can transfer your tickets to an alternative venue. Please refer to the "Change My Tickets" information above to arrange that.
2) We can register you to receive tickets of equal value to our next UTSS Event, currently penciled in for late 2022 / early 2023. Please complete this Register Next Event form to do that: must be submitted prior to 5pm EST, March 10th, 2022
Please note that our refund request window closed at 5pm on December 15th, 2021. We advised our refund policy via emails sent to the addresses associated with ticket purchases, our website, links posted on social media and a reminder email the day prior. Please let us know via the above links if we can assist with ticket transfers or registration for our next event. Thank you.
We will be updating here as soon as we have confirmed information about Health Requirements, Food Options, VIP details etc soon.